IMPORTANT PROGRAM UPDATE

Costco members,

Thank you for your interest in the Vehicle Repair Protection program. Unfortunately, this program is no longer available for purchase.

Launched by Costco and the Costco Auto Program in 2010, the Vehicle Repair Protection program provided Costco members with access to a high-quality automotive service contract, designed to meet the superior standards Costco sets for all its services. While the product and service levels have been outstanding, the program did not generate enough member interest to continue to support the aggressive pricing that Costco, Century Warranty and Courtesy Insurance Company needed to offer the service.

This does not affect current plan holders who will continue to enjoy all the Premium Care benefits provided by the Vehicle Protection Plan. Vehicle Protection Plans are backed by Courtesy Insurance Company; an A.M. Best Rated “A” (Excellent) insurance carrier. Both Century Warranty Services and Courtesy Insurance Company are part of JM Family Enterprises, Inc., ranked 27 on a list of “America’s Largest Private Companies” by Forbes magazine.

If you have any questions regarding this update, please contact 1-888-211-5822.

Important Phone Numbers for Existing Plan Holders

Claims Service (Repair Authorizations and Coverage Questions):

Century Warranty Services, Inc

1-800-364-4714

Courtesy Insurance Co (CA & MD members)

1-866-499-6660

Hours of Operation

Mon. – Fri. 8 a.m. – 9 p.m. ET
Sat. – 9 a.m. – 4 p.m. ET

24-hour Roadside Assistance:

24-hour Roadside Assistance:

1-800-517-8500

Plan Service (Transfers and Payment Plan Questions):

Costco Auto Program

1-888-211-5822

Hours of Operation

Mon. – Fri. 6 a.m. – 6 p.m. PT

Email

vppservice@costcoauto.com


Existing Plan Holders